Red 5 October 4, at 8: BRR I realized my original comment might sound harsh for those providing few details but I definitely agree that it could be because employees are too identifiable and there might be ramifications.
Getty Images Any sensible applicant knows to conduct thorough research on the company in question prior to accepting a job offerand this includes reading what current and former employees have to say about the business on Glassdoor.
To avoid running into a situation where your company's integrity is put on the line, you should have a plan in place for responding to reviews that could put your business in a bad light. Your company should be a special place to work.
If you've ever let someone go because they didn't fit the culture and wrote a bad review, that's okay -- a business can not be all things to all people.
If this happens, ask your current employees for a checkup and take the feedback seriously. If they are proud to work at your organization, they will stand behind you.
Encourage More Reviewers Assuming employees are generally satisfied in your company, encourage more people to review. Typically disgruntled employees are the most likely to return to the internet to find their voice while happy employees say nothing.
Get your happy, satisfied team members to tell their stories as well. You should take note of all negative reviews of your company, because it's an opportunity to improve.
It's even more important to note the complaints that are repeated multiple times. For example, if you see a problem reported twice, it's definitely time to take a look and try and fix it. Once you've taken steps to fix the problem, you should monitor whether the problem is reported again.
Craft an appropriate response, but make sure it is professional, respectful, and directly addresses any issues. You are only allowed one response, so it's important to get it right. If the negative review contains inaccurate or false information, contact the website administrators and they'll review the situation and possibly correct it.
Company Reviews and Ratings. Get the Whole Story. Search ratings and reviews of over , companies worldwide. Get the inside scoop and find out what . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. Glassdoor, if you didn’t already know, is that crowdsourcing review site that uses feedback from employees and interviewees of your company to rate your business in areas such: as salaries, employee satisfaction, career opportunities, culture and values, work-life balance and CEO approval.
Use the review as a learning experience. I would recommend taking the time to assess why the employee was unhappy and what lead them to leave you a review in the first place.
If the situation was one you could have controlled i. If it was an uncontrollable circumstance i. Make a plan of action with your team.
Negative reviews should be used as constructive criticism of your company's activities, hiring processes and more. Use this opportunity to meet with the teams that directly deal with the certain activity being complained about if a user left a negative review on the application process, meet with HR or your recruiters and immediately discuss the team's outlook, opinions, and make a plan of action.
I want to know if employees are dissatisfied, because low morale inevitably leads to high employee turnover and lower productivity.
I wouldn't worry much about a single negative review -- a pattern of negative reviews, however, demands action. I'd be open about it, and ask current employees to submit anonymous assessments of the validity of the reviews. Then I'd act on what they have to say. Reflect on the feedback first.
Give the feedback honest reflection.Here's How to Interpret Anonymous Company Reviews Correctly. by. You might like to know that both Indeed and Glassdoor take the reviews seriously. After all, it’s not that hard to create a fake email address and verify it.
Then, HR personnel can write up glowing reviews in response to a negative one. But McGlinchey said that they. If you are reading this, Glassdoor may have informed you that you wrote a review that is more likely than most to be challenged by the company and/or persons who are the subject of your review.
I certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review. Millions of job seekers rely on Glassdoor's reviews and other user-submitted content to find jobs and companies they love.
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company review, interview review. Millions of job seekers rely on Glassdoor's reviews and other user-submitted content to find jobs and companies they love. Please be sure to review and follow our Community Guidelines to ensure everyone can benefit from a helpful, balanced, and authentic community Each individual should submit only one review, per employer, per year, per review type (e.g.
company review, interview review. In regards to the recent reviews that have been removed from Glassdoor, we will reject reviews when we have sufficient reason to believe they were written by the same person. Per our Community Guidelines, we only allow members to submit one review, per company worked at, per year.